Ymper Trymon

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Fictional character created by Terry Pratchett who "found solace in organisational charts showing lots of squares with arrows pointing to lots of other squares. The sort of man who could use the word 'personnel' and mean it".

In many clients there will be at least one participant that views all information architects this way. Often complaining about being overwhealmed with {::Boxes & Arrows}. It is often important to demonstrate to this person that the approach is delivering real insight that is of lasting benefit.

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The following pages link to here: Boxes & Arrows

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